Technology for Janitorial Services

Integrating technology, a pervasive force in modern state-of-the-art buildings brings numerous benefits to janitorial services. In commercial and residential properties, these services are of paramount importance. High-rise buildings, designed with cutting-edge technologies to enhance the quality of life and business operations, rely heavily on the safety and well-being of all individuals within the premises. The janitorial services portfolio caters to these critical requirements. Conventional work methodologies have evolved to foster a safer and healthier environment. Adopting technology in cleaning equipment and appliances has not just advanced but has revolutionised the maintenance of building infrastructures. The impact of the COVID-19 pandemic has notably accelerated the transformative journey toward sustainability, and technology integration is a crucial driver of this progress.
This discourse not only delineates the common application domains suitable for embracing technology-driven transformations but also underscores the pivotal role of the Facility Manager. By judiciously selecting the appropriate technology for the facility, they are not just making a choice but actively shaping their buildings’ future. This approach empowers the Facility Manager and makes them feel responsible for the technological advancements in their respective buildings.

• Robotic applications in typical challenge areas for cleaning –

Building façade cleaning
 Drainage network cleaning
 Air duct cleaning
 Confined spaces –
Underground and Overhead Water Tank Cleaning
Underground Fuel Storage Tank Cleaning
 Cleanroom sanitation

Exploring appropriate innovative cleaning regimes across various areas is crucial to achieving optimal results and controlling costs.
 Amenities (Swimming Pool, Theatre/Conference Hall, Sports facilities), Facility Occupancy
 Cafeteria (Refrigeration, Storage, Kitchen, Seat area), restrooms,
 Escalators, Stairwells
 Carpet extraction
 Floor cleaning – Vacuuming, Sweeping, Mopping, Scrubbing

Buyer’s Guide for a Facility Manager?
 Define needs statement
 Concerns
o Safety
Health and Hygiene
o Cyber Security
o Environmental impacts,
o Occupancy and Time management, Customer satisfaction
 Ease of access and use of new technology
 Janitorial management software providing
Predictive Analytics and activity scheduling
o Resource planning and mapping utilisation
o Information traceability
o Reporting dashboard
o Tracking compliances – SLA, Regulatory and Statutory guidelines
o Customer Feedback Analytics
o KPI monitoring
 Interoperability of IoT devices working with different systems and sub-systems
 Resource utilisation – Water, Energy, Person-hour, Costs

Information required from the site
 Surface area schedule
 Architectural measurements of the building
 Type of surfaces
 Facility purpose
 Occupancy
 Criticality and Priority areas
 Working hours

Advancements in technology have positively impacted the management of cleaning services, leading to improved service delivery and environmental sustainability, ultimately boosting business profitability. The challenges presented by the COVID-19 pandemic have also sparked new opportunities for multifaceted business growth.
Today, the challenge is to make intelligent choices about improvising the best purpose-built technology into conventional service regimes.