Category Archives: Facility Management Consulting

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Scope 3 Emissions Management-Commercial Facilities

Assessing Scope 3 Emissions for Buildings- Challenges and Solutions

51% of India’s top 100 listed companies disclosed their Scope 3 data for FY23 despite it being a voluntary disclosure in the BRSR: PwC India Report

The measurement and reporting of carbon emissions have been widely embraced across various business sectors. Reporting on carbon emissions, establishing baselines, achieving emission reductions, and benchmarking have become integral to contemporary responsible business policies and practices. The preservation of the environment is widely acknowledged as fundamental to the principles of sustainability at individual, societal, and regional levels.

The UNEP reports that the building and construction sector contributes approximately 37% of global carbon emissions. According to an IEA report in 2023, in 2022, building sector emissions represent around a third of total energy system emissions, including building operations (26%) and embodied emissions (7%) associated with producing materials used for their construction. Out of the total global emissions, 8% accounts for direct emissions from buildings, while 18% stems from indirect emissions linked to the production of electricity and heat used in buildings.

The facility manager is responsible for assessing and improving the skills of facility team members, who are integral to the effective execution of building services operating procedures and practices in alignment with the sustainability principles endorsed by business owners and property stakeholders. Moreover, the facility service team has access to the field metering regime, which enables them to derive insightful analytical observations essential to the sustainability program.

  1. Why is accounting for Scope 3 emissions necessary?

According to the CDP Technical Report (June 2024), Scope 3 emissions make up over 93% of total emissions in the Real Estate sector. However, reporting Scope 3 carbon emissions presents a formidable challenge for facility owners and service providers.

2. Recognise the Challenges –

3. Corporate Management of GHG emissions

4. Standards to refer to

5. Facility Management Carbon Management in Value Chain of Building Infrastructures (Ref. EN 15978)

6. Solutions to look for

Facility Management plays a crucial role in proactively managing environmental impact. This includes establishing clear boundaries, setting key performance indicators, selecting appropriate calculation methodologies, and conducting insightful historical and future projections analysis.

 

Office Furniture Sustainability: Challenges and Solutions for Facility Managers

Some interesting facts about the Office Furniture Industry

  • According to the World Furniture Outlook by CSIL, the global furniture market was worth around US$420 billion in 2010 alone. China (37%) dominates the market.
  • According to Statista
    • The global furniture market revenue is expected to increase from 2024 to 2029 by $156.6 billion, or 20.47%, reaching a peak of $921.6 billion in 2029.
    • The annual growth rate (CAGR) from 2024 to 2029 is expected to be 9.01%
    • The global office furniture market was valued at approximately 54.24 billion U.S. dollars in 2021. The worldwide office furniture market was forecast to be worth around 85 billion U.S. dollars in 2026

Furniture management presents a series of challenges for Facility Managers responsible for overseeing large and small commercial office operations. As these offices expand or undergo layout modifications, the refurbishment and appropriate disposal of old, deteriorating furniture emerge as critical facets of the sustainability program. It is not uncommon for the Facility team to store old furniture in discreet locations such as corner rooms or basements to uphold an aesthetically pleasing environment for both visitors and occupants.

This write-up concerns challenges and framing criteria aligned to foster the sustainability initiative throughout the furniture’s lifespan: New Procurement, Use phase, Refurbishments, and End-of-Life.

Challenges

Challenges commonly encountered by the Facility Management team in the adoption of sustainable practices for office furniture management include the following:

  1. Knowledge Gap in Facility stakeholders – 75% of Office Furniture is sourced from unorganised small players in the local market.
  2. The facility Owner and stakeholders’ top management lacks the willingness and initiative to adopt sustainability practices.
  3. Inadequate or absence of government policy framework focusing on specific green requirements of Office Furniture.
  4. Inadequate knowledge and local ecosystem supporting regulations and certification programs promoting sustainability of the Furniture industry.
  5. The absence of locally certified refurbishment and end-of-life service providers compounds the cost imperatives for procuring green-certified furniture products.

Advancing Forward

  1. Setting comprehensive sustainable criteria for Furniture management

2. Awareness of standards for compliance by manufacturers and suppliers of Office Furniture

3. Business Impact Assessment of Green Furniture

  • It is imperative to recognise that a substantial segment of carbon emissions associated with furniture emanates from the manufacturing phase. As reported in the ‘Benchmarking carbon footprints of furniture products’ by FIRA International, the average CO2 equivalent emissions are 72 kgCO2e for a task chair and 45 kgCO2e for a 1600mm x 1200mm workstation.
  • Refurbishing and reusing old furniture extends its useful lifespan, saving 35% on new furniture costs.
  • Awareness of Environmental impact fosters
  • Increase awareness among buyers of the potential for furniture refurbishment services.
  • Provide incentives for using recycled wood fibres by including an award criterion.
  • Promote the circular economy by negotiating a take-back deal with manufacturers and suppliers for recycling, refurbishing, repurposing, and reusing old furniture.
  • Signal the market to encourage producers to elevate the use of recycled plastic.
  • Stimulate innovation in furniture companies regarding the design for disassembly and partial replacement of components.
  • Cultivate skills development in furniture repair and renovation and responsible End-of-Life (EoL) disposal, facilitated by either the tendering companies or third parties.
  • Decrease the volume of furniture waste sent to landfills by facilitating easier product separation.

4. Green Seals

Green labelling gives purchasers and consumers a robust view of the product’s sustainable attributes.

Environmental sustainability is of utmost importance globally and affects all conscientious individuals. Understanding the ecological repercussions of everyday items and implementing substantial and long-lasting sustainable practices has become increasingly crucial in modern times.

Sustainability Approach for the Airports Facility Management Services

Airlines and airports globally have wholeheartedly embraced a mission for carbon neutrality and sustainability in every aspect of their airside and landside operations. Local environmental, cultural, and political boundaries have firmly set the framework for sustainability programs. The Facility Management team, responsible for the logistics and upkeep of airport infrastructure, possesses an exceptional opportunity to lead the transformative journey towards sustainability. The facility services within its scope can undoubtedly bring about a positive transformative effect on the PLANET (environment), PEOPLE (service people, customers) and PROFIT (economic) sustainability.

International Civil Aviation Organization (ICAO):

“The three pillars of sustainable development are especially relevant to the aviation sector that, by offering a safe and efficient means of mass transportation, is universally recognised as an essential component of the global economy and universal social progress.”

  • Globally, there are currently 576 accredited airports at Level 1 Mapping, Level 2 Reduction, Level 3 Optimisation, Level 3+ Neutrality, Level 4 Transformation, Level 4+ Transition and Level 5.
  • 85 Airports in the Asia-Pacific and Middle East have achieved accreditation through the Airport Carbon Accreditation program at Level 1 Mapping, Level 2 Reduction, Level 3 Optimisation, Level 3+ Neutrality, Level 4 Transformation, and Level 4+
  • In India, there are currently 30 accredited airports at Level 2 Reduction and Level and Level 4+

Here are a few Key facts about Indian Aviation Industry –

  • India’s aviation sector has witnessed significant expansion, with 545 routes operationalised under the Ude Desh ka Aam Nagrik (UDAN), aimed at improving air connectivity to underserved regions.
  • Alongside route expansion, 21 Greenfield Airports have been identified for development in the country, out of which 12 have been operationalised, reflecting the government’s commitment to enhancing air travel infrastructure.
  • With 158 operational Airports and the construction of 84 airports over the last decade, India’s aviation network is rapidly evolving.
  • Over 770,483 aviation movements occurred in the April to June 2024 quarter, representing an 8.1% increase compared to the same quarter in 2023. (source: Airport Authority India)
  • Over 99.539 million people travelled by air from April to June 2024, representing a 7.1% increase compared to the same quarter in 2023.
  • The recorded air freight was 906,397.4 tonnes in the April to June 2024 quarter, an approximately 14% increase compared to the same quarter in 2023.

Read more at https://www.aai.aero/en/business-opportunities/aai-traffic-news

Initiatives and facilitation of the Sustainability Program by Airport Facility Services

The Facility Service team effectively manages and controls the critical pillars of environmental sustainability, including energy, water, and waste management. People-centric policies and governance models significantly impact the workplace experience for in-house and outsourced service team members, as well as the experience of customers. Additionally, the carefully chosen application of technology, risk management program, and lean management strategy, with a laser focus on stakeholders’ interests, are poised to yield profitability.

The Airport Authority of India (AAI) has implemented a policy to transform into a greener, cleaner, and healthier environment in line with India-specific sustainability program contributing to Nationally Determined Contributions (NDC) targets. AAI targets to reduce Scope I and II emissions by 5% per passenger per year and to reduce direct emissions by 75% by 2030 (over the 2015 baseline) at its airports. The transformative roadmap towards carbon neutrality and net-zero emissions outlines key operational performance and quality indicators for the Facility Service team to collaborate, coordinate, and make substantial contributions.

Key Drivers for Facility Management Service Business

Typical service portfolios managed by in-house or outsourced Facility Management team

Sustainability initiatives and support services

The evolution of service levels in facility management reflects the changing demands of end users, with Gen Zers placing more emphasis on environmental protection. The Facility Service team must prioritize the development of sustainable service frameworks to meet these needs and actively seek opportunities to improve and protect the environment, thereby contributing to wider sustainability efforts.

 

Value Chain Transformative Journey: Integrated Facilities Management

The term value chain refers to the various business activities and processes involved in creating a product or performing a service. A value chain can consist of multiple stages of a product or service’s lifecycle, including research and development, sales, and everything in between. The concept was conceived by Harvard Business School Professor Michael Porter in his book The Competitive Advantage: Creating and Sustaining Superior Performance. – Harvard Business School Online

In the context of Integrated Facilities Management services, the growing preference for an outsourcing model necessitates a comprehensive evaluation of fundamental and value-added service offerings to facilitate strategic business advancements for property owners and stakeholders. Viewed from the perspective of FM services, the encompassed focus pertains to PEOPLE, PLACE, and PROFIT.

Occupants, the environment, and expenses are directly or indirectly influenced by the built environment, wellness, and workplace culture maintained by the PROPERTY OWNERS, OCCUPANTS, and STAKEHOLDERS. The Facilities Management team, whether internal or outsourced, holds the potential to significantly impact the transformation of the value chain for a broader spectrum of stakeholders. Each of these facets may undergo a transformative evolution through comprehension, critical analysis, and strategic delineation spearheaded by the Facilities Management team. This concise examination illuminates potential opportunities for transformation that demand careful consideration and a cooperative approach to engaging cross-functional stakeholders.

Approach

Value Chain Transformative Journey

Before implementing a transformative action plan, property owners and facility managers must set goals aligning with business objectives and stakeholder expectations. Prioritising an action plan within the transformative program involves gathering relevant information and operational data and assessing business objectives, operational risks, and cost impact gaps. Carrying out an investment-grade analysis requires support from internal cross-functional operations and external expertise.

Transformation objectives, preparations, actions, and validation through certification programs.

The imperative for organisations to pursue a path towards business sustainability is unequivocal. This pursuit necessitates active engagement with professional experts, stakeholders, and external support entities. The transformative journey within the value chain will prioritise PEOPLE, PLACE, and PROFIT, ultimately leading to enhanced sustainability. Through each transformation phase, the Integrated Facilities Management team is well-positioned to conduct thorough professional assessments, analyses, and actionable strategies.

Choice of Air-conditioning System-Facility Manager’s Guide

Choice of Air Conditioning system for Building Services

Selecting the right air conditioning system for building services is not just a task; it’s a crucial step that can significantly impact the efficiency and reliability of building operations. To make the best choice, it’s essential to thoroughly evaluate key considerations such as purpose, initial and operating costs, and installation and operational requirements.

When troubleshooting air conditioning systems, paying attention to high probability and high-impact failures documented in the operational history or derived from industry-specific information is essential.

Broadly, many tailored design systems are adopted for Heating, Ventilation, and Air-conditioning (HVAC) systems. The design approach begins with a needs statement from the end-use customer. The requirement for an HVAC system must adequately articulate a minimum of the following criteria.

  • The area under consideration for air-conditioning

o   Rule of thumb –

(1.0 TR of cooling = 3,024 kCal/hr heat rejection)

  • Occupancy hours and purpose of the area
  • Adaptive Thermal Comfort –
  • Indoor operative temperature = (0.078 x Outdoor temperature) + 23.25 0C
  • The 90% acceptability range for the adaptive models for a conditioned building is +/- 1.50C.
  • Indoor room temperature can be monitored and controlled for thermal comfort using IoT sensors and data analytics relating to air temperature, mean radiant temperature, relative humidity, and air speed.

(Ref.- ECBC )

Staff Uniforms and ESG

Sustainable Staff Uniforms and ESG

Workplace uniforms are more than just clothing. They represent an organisation’s identity, fostering a sense of belonging among employees and projecting a professional image to clients. Today’s Gen Zers prioritize Environmental, Social, and Governance (ESG) policies and practices in their workplace and client premises. Therefore, organizations need to take a more holistic approach to cohesive programs.

Facility service providers have significant responsibilities, including establishing and enforcing a dress code and procuring and managing uniforms for a sizable workforce deployed at client sites across diverse locations. The primary objective of uniforms for service personnel is to promote professional attire and discipline while adhering to the organization’s branding and ESG (Environmental, Social, and Governance) principles. This analysis focuses on the usage, end-of-life, and disposal phases, which notably consume a significant share of energy and water in the carbon chain within the Uniform’s lifecycle. Industry-specific quality controls, including usage, washability, durability, recyclability, and reusability of uniforms in the Facility Management Service domain, are particularly interesting for Facility Managers.

Developing, implementing, and managing a successful uniform program across diverse teams, regions, and service types requires a strategic approach considering the “Triple P” – Purpose, Planet, and Profit. Here’s a breakdown of how Facility Managers can navigate this challenge:

Purpose:

  • Safety: Uniforms should prioritise safety features like high-visibility reflective materials for staff working in low-light conditions, near traffic, or around hazardous materials. Flame retardant properties are essential for welding, soldering, or other high-heat personnel. Disposable or reusable Personal Protective Equipment apparel may include a full-body overall with head and foot covers. In Industrial, Airport, Storage facilities, high-rise buildings, and similar critical environment workplaces, the selection of protective clothing for firefighters and working personnel performing hazardous tasks must comply with minimal relevant requirements stipulated in applicable standards.
  • Reference StandardScopeApplication
    ASTM F2894Standard Test Method for Evaluation of Materials, Protective Clothing, and Equipment for Heat ResistanceIndustrial
    ISO 11611Protective Clothing For Use In Welding And Allied ProcessesIndustrial, Buildings
    EN 61482 (Part 1 and 2), NFPA 70ELive Working – Protective Clothing Against The Thermal Hazards Of An Electric ArcWorking on Electrical Systems
    ISO 20471, CSA Z96-2015High Visibility Clothing – Test Methods And RequirementsVehicle parking management, confined room work, and high-traffic movement places.
    ISO 11613Protective clothing for firefighters who are engaged in support activities associated with structural firefighting — Laboratory test methods and performanceFirefighters
    ISO 17493Clothing and equipment for protection against heat — Test method for convective heat  resistance using a hot air circulating ovenIndustrial
    NFPA 1971Standard on Protective Ensembles for Structural Fire Fighting and Proximity Fire Fighting (2018)Firefighters
    NFPA 1975Standard on Emergency Services Work ApparelFire warden
    NFPA 2112Standard on Flame-Resistant Clothing for Protection of Industrial Personnel Against Short-Duration Thermal Exposures from FireIndustrial
    NFPA 1990Standard on Liquid Splash-Protective Ensembles and Clothing for Hazardous Materials EmergenciesIndustrial
    ISO 14644-5 (Annex B)Guidelines for disposable or reusable staff uniforms to protect the indoor environment from dust and chemical contamination originating from working personnel.Clean environment – Data Centre, Laboratories, Pharmaceuticals, Food IndustryFunctionality: The design and materials of uniforms should directly enhance job performance. Janitorial staff uniforms might benefit from features like reinforced knees for kneeling, multiple pockets for cleaning supplies, and moisture-wicking fabrics for comfort during exertion. Security personnel uniforms may require a more formal look to project authority while incorporating features like easy access to security tools and hidden compartments for identification badges.

    • Functionality: The design and materials of uniforms should directly enhance job performance. Janitorial staff uniforms might benefit from features like reinforced knees for kneeling, multiple pockets for cleaning supplies, and moisture-wicking fabrics for comfort during exertion. Security personnel uniforms may require a more formal look to project authority while incorporating features like easy access to security tools and hidden compartments for identification badges.

Functionality: The design and materials of uniforms should directly enhance job performance. Janitorial staff uniforms might benefit from features like reinforced knees for kneeling, multiple pockets for cleaning supplies, and moisture-wicking fabrics for comfort during exertion. Security personnel uniforms may require a more formal look to project authority while incorporating features like easy access to security tools and hidden compartments for identification badges.

Minimum functional requirements of staff uniform.

  • Job-fit workwear for every individual
  • Clear identification of the Employer of the working personnel
  • Employer’s logo on the Uniform
  • Large-scale Uniform procurement would require careful selection of textile quality checks, sourcing, uniform design standardisation, and a storage facility near the work site.
  • Some textile quality controls and uniform design requirements include reusability, durability, abrasion resistance, colour fastness, thermal resistance, and meet seasonal needs.
  • Uniforms’ washability must be carefully considered based on fabric material and usage. The quality of uniform fabric and design must comply with ISO standards. Laundering and maintenance requirements require considering engaging a third-party professional laundry service.

Reference Standards for Textiles:

Reference Standards for TextilesApplication
ISO 12947Determination of the abrasion resistance of fabrics by the Martindale method
ISO 105 Part-A01Tests for colour fastness — Part A01: General principles of testing
ISO 105 Part-A02Tests for colour fastness — Part A02: Grey scale for assessing change in colour
ISO 105 Part- A03Tests for colour fastness — Part A03: Grey scale for assessing staining
ISO 105 Part- C01 to 06Tests for colour fastness — Part C01 to 06: Colour fastness to washing and laundering
ISO 3175Professional care, dry cleaning and wet cleaning of fabrics and garments.
ISO 7768Method for assessing the appearance of durable press fabrics after domestic washing and drying.
ISO 7769Method for assessing the appearance of creases in durable-press products after domestic washing and drying.
ISO 7770Method for assessing the appearance of seams in durable-press products after domestic washing and drying.
ISO 9867Evaluation of the wrinkle recovery of fabrics- Appearance method
ISO 5077Textiles — Determination of dimensional change in washing and drying
ISO 5085Textiles — Determination of thermal resistance — Part 1 and 2: Low and High thermal resistance
  • Professionalism: A clean, consistent, professional Uniform appearance fosters trust and confidence with clients, building occupants, and staff. A well-designed uniform program can also contribute to a sense of team identity and pride among employees. When designing uniforms, it is essential to prioritize personnel comfort, consider socio-cultural context, address trade-specific needs, and align with the branding of the employer’s and customers’ work culture. Basic prerequisites for a professional workforce include personal hygiene, immaculate uniforms, and a trade-specific appearance.
  • Governance: It is essential to distribute a comprehensive policy document outlining the dress code to all employees. The dress code should aim to foster a sense of belonging, discipline, and pride across all organizational levels and departments. Implementing well-designed and colour-coded uniforms can enhance mobility and cohesion across various ranks and departments. Additionally, embracing digital administration controls for procurement, storage, distribution, usage, maintenance, and disposal of uniforms must be encouraged.

 Planet:

Why are Environmental, Social, and Governance (ESG) principles relevant to Staff Uniforms?

  • Environmental, Social, and Governance (ESG) principles are crucial for business sustainability. Today, Gen Zers are passionate about safeguarding the health, safety, the environment, and profit.
  • Implementing policies and practices aligned with ESG principles for staff uniforms fosters professionalism, boosts employee motivation, and enhances market competitiveness.
  • Reporting and verifying Corporate Social Responsibility (CSR) initiatives elevates the organisation’s brand value and generates interest from investors and clients.
  • Staff uniforms represent a significant portion of a facilities service provider’s annual operating budget. CSR reporting (GRI, SASB, Accountability’s AA1000, ISO 26000) includes uniform policy, sourcing, usage, and disposal practices for validation.
  • Smart and sustainable management practice has the potential to save carbon footprint and costs and improve profitability.

A few of the Important facts about the textile industry.

Key areas to focus on for easy-to-implement roadmaps towards decarbonisation and sustainability.

  • Digitalising processes like procurement and administration controls through the use stage, and traceability across all stages will improve controls and analytics-based actions.
  • Reduce, Repair, Reuse, and Repurpose.

Though the share of carbon emissions at the end of use is the lowest in the lifecycle chain, reducing, repairing, closed-loop recycling, and repurposing will significantly reduce environmental impacts.

  • Recycled fabric

Incorporating eco-friendly fabrics from recycled materials or organic cotton into the uniform program. This reduces the environmental impact of uniform production and disposal.

  • Durability:

Durable, high-quality uniforms reduce waste by needing to be replaced less frequently. Look for uniforms with reinforced stitching, stain-resistant finishes, and fabrics that withstand multiple wash cycles.

  • Energy-Efficient Care:

Opt for uniforms that are easy to clean and require less water or harsh chemicals during laundering. Explore laundry service providers who utilize energy-efficient cleaning methods.

  • Circularity:

(Source: Quantis Study:2008)

  • Textiles ECO-Conformance and Labels

  • Energy and CO2 emissions in the

In a study done by the Stockholm Environment Institute on behalf of the Bio-Regional Development Group, the energy used (and therefore the CO2 emitted) to create 1 ton of spun fibre is much higher for synthetics than for cotton:

FibreKg CO2 / Ton of Fibre
Polyester9.52
Cotton – Conventional5.89
Cotton – Organic3.75

 

The Embodied Energy used in the production of various fibres

 

FibreEnergy in MJ / Ton of Fibre
Cotton55
Wool63
Viscose100
Polypropylene115
Polyester125
Acrylic175
Nylon250

Profit:

  • Cost Control: Negotiate bulk discounts with uniform suppliers to reduce overall program costs. Consider offering a limited selection of core uniform options to streamline procurement and inventory management.
  • Employee Retention: Attractive and functional uniforms can boost employee morale and satisfaction, reduce turnover, and improve recruitment efforts. When employees feel comfortable and well-represented in their uniforms, they are more likely to take pride in their work and provide exceptional service.
  • Uniform Maintenance: Explore cost-effective laundry services or implement on-site washing solutions to streamline uniform care and reduce dependence on expensive dry cleaning services.
  • Workwear Rental: Workwear rental service has gained traction across major consumer markets. Rental service brings value and efficiency to quality controls, flexible inventory management, repairs, laundering, repurposing and reuse on a large scale. Overall cost and quality efficiency at end-use and disposition of the uniforms can be largely realised through a professional rental service model. According to a market research report from Custom Market Insights, the global workwear rental market is estimated to be USD 1.9 billion and is projected to grow at a CAGR of 7.7% from 2024 to 2033.

Challenges and Considerations:

  • Diversity of Services: Facility Management encompasses a wide range of services, from janitorial work to security to technical maintenance. Each service may have specific uniform needs regarding functionality, safety, and durability.
  • Multiple Clients and Locations: FM companies often serve clients across regions with varying weather conditions and cultural norms. Uniforms need to be adaptable and culturally appropriate.
  • Scalability and Cost-Effectiveness: Uniform programs must scale efficiently across various team sizes while maintaining affordability.
  • Inventory management: The high attrition rate, business operational needs, and transportation logistics are potential crisis points that require close attention and planning.
  • Barriers to CSR in the Textile Industry
    • Lack of awareness among stakeholders and customers
    • Lack of knowledge and training on the importance of ESG
    • Lack of top management commitment to compliance with ESG principles.
    • Inadequate or absent regulations and standards
    • Resistance to change in Company Culture towards Carbon neutrality and environmental sustainability.

Balancing the Triple P:

Purpose:

Safety: Uniforms should prioritise safety features like reflective materials for high-visibility environments or flame retardancy for certain tasks.

Functionality: Design uniforms with features that enhance job performance, such as tool pockets or breathable fabrics for physical activity.

Professionalism: A professional appearance fosters trust and confidence with clients and building occupants.

Planet:

Sustainable Materials: Consider using eco-friendly fabrics from recycled materials or organic cotton.

Energy-Efficient Care: Opt for uniforms that are easy to clean and require less water or harsh chemicals.

Durability: Durable uniforms reduce waste by needing to be replaced less frequently.

 Profit:

Cost Control: Smart control measures should encompass sourcing, quality controls, transportation, digitized tracking, distribution monitoring, recollection, and uniform reuse/repurposing.

Employee Retention: Attractive and functional uniforms can boost employee morale and reduce turnover.

Uniform Maintenance: Explore cost-effective laundry services or on-site washing solutions.

Uniforms on Rent: Explore professional service partners to rent workwear on a large scale and across multiple operations regions.

Recycled fabric: Uniforms made from recycled fabric help the environment and save costs.

Good Practices:

  • Uniform Policy: Outline clear guidelines regarding dress code expectations, acceptable attire, and uniform maintenance responsibilities. It is the employer’s responsibility to provide job-fit and body-comfortable uniforms for workplace personnel.
  • Standardization and Customization: Standardize base uniform elements while allowing customization based on job needs, socio-cultural,  or regional climate.
  • Invest in Quality: While affordability is important, prioritize durable and comfortable uniforms that require less frequent replacement.
  • Partner with a Reputable Supplier: A uniform supplier who understands the FM industry and can offer various options to meet operational needs.
  • Employee Input: Involve your team in the selection process to ensure the uniforms meet their comfort and functionality needs.

By adopting a strategic approach to staff uniforms, Facility Managers can create a program that promotes safety, professionalism, and environmental responsibility, all while considering cost-effectiveness and employee well-being. This will contribute to a smoother operation and enhance the overall image of your FM service.

Green Data Centres – Challenges and Opportunities

The Growing Need for Sustainable Data Centers

Data centres, the powerhouses of our digital world, face a critical challenge: sustainability. While they provide the essential infrastructure for today’s digital ecosystem, their energy usage intensity can be staggering, often exceeding commercial office buildings of similar built-up areas by 20 to 50 times. With server racks evolving to hold even more powerful equipment (50 to 100 kW/rack compared to the previous 4 to 20 kW), the need for sustainable practices becomes even more pressing.

The Sustainability Imperative

Sustainability encompasses the design, construction, operation, and resource management (electricity, cooling, water, waste) provided for a data centre. Few facilities have embraced green practices from the outset, but many legacy data centres are now turning towards  Environmental, Social, and Governance (ESG) frameworks to achieve long-term sustainability and reap its benefits.

Transforming Legacy Data Centres

For traditionally constructed data centres, achieving sustainability involves an ongoing improvement process. Sustainability initiatives, which encompass assessments and evaluations conducted by reputable organizations such as IGBC Green Data Center Rating, ECOVADIS (ESG Score), and the Building Research Establishment Environmental Assessment Method (BREEAM framework), play a pivotal role in facilitating the transition towards carbon, water, and waste neutrality.

Two-pronged approach for Facility Managers:

In-House or Expert Assessment:  

Conduct regular assessments to identify areas for operational efficiency improvement across the entire data centre portfolios. This can be done by an internal team or by seeking external expertise.

Focused Interventions:

Based on the assessment findings, implement targeted interventions to address inefficiencies. This may involve upgrades to cooling systems, renewable energy sources, or water conservation measures.

India’s Booming Data Center Market: Balancing Growth with Sustainability

India’s digital landscape is undergoing a rapid transformation, fuelled by the proliferation of data centres. Currently ranking 13th globally, the Indian data centre market is experiencing significant growth, driven by factors like:

Digitalization Across Sectors: Education, healthcare, commerce, and communication are all experiencing a surge in online activity, demanding more data storage and processing power.

Emerging Technologies: The adoption of the Industrial Internet of Things (IIoT) and Generative AI necessitates data centres with a robust infrastructure.

Data Residency Requirements: The Digital Personal Data Protection Act (2023) encourages the construction of Edge and Hyperscale Data Centers to meet data residency requirements and ensure low latency.

“Challenges and Opportunities for Achieving Sustainable Growth”

While the data centre boom brings undeniable benefits, sustainability concerns require immediate attention. Here’s a closer look at the key challenges and opportunities:

Challenges:

Limited Sustainability Focus: Many legacy data centres haven’t prioritized sustainability principles, leading to higher operational costs and carbon footprints.

Green Energy Sourcing: Off-site green energy options are limited by a lack of awareness, unclear policy frameworks, and bureaucratic hurdles.

Energy Efficiency: Upgrading existing infrastructure to improve power utilization effectiveness (PUE) can be expensive and require a long payback period.

Water Management: The water crisis in some Indian cities highlights the need for Water Use Effectiveness (WUE) measures. Inadequate metering and stakeholder awareness exacerbate the issue.

E-Waste Management: A primary concern is the lack of proper monitoring, recording, and recycling systems for e-waste generated by data centres.

Opportunities:

Government Support: The Indian government’s revised data centre policy aims to facilitate land acquisition, green energy access, and supporting infrastructure. This will incentivize sustainable practices.

Favourable Green Energy Tariffs: Long-term Open Access (LTOA) tariffs offer cost-effective green energy options for data centres.

On-Site Green Energy: Technological advancements in solar-wind hybrid power systems make on-site renewable energy generation more attractive.

Water Efficiency Technologies: Implementing water-efficient building cooling systems, exploring recycled water reuse, and installing proper metering can significantly reduce data centre water usage.

Effective E-Waste Management: Policy development and enforcement focusing on e-waste reduction, reuse, and recycling is crucial. Additionally, establishing a network of trained and authorized e-waste recyclers is essential.

Conclusion

The Indian data centre market presents a golden opportunity for economic growth. However, ensuring long-term sustainability requires a collaborative effort from stakeholders. By addressing the existing challenges, embracing technological advancements, and implementing environmentally conscious practices, India can foster a thriving data centre ecosystem that is both economically viable and ecologically responsible.

Workplace Experience Indicators and SDG Targets

The workplace experience is a multi-faceted concept encompassing subjective issues such as job design, interpersonal relationships, workplace cultural and personal attributes, and physical environment. Job design encompasses task assignment, employee autonomy and the complexity of the work, while interpersonal relationships affect communication, teamwork, and morale. The cultural and personal attributes of the workplace include the organisation’s values, norms, and leadership style. Finally, the physical environment, including lighting, temperature, and noise level, significantly impacts the workplace experience.

This article highlights the relationship between workplace experience drivers, the Sustainable Development Goals (SDGs), and their targets. The SDGs comprise 169 universal, multi-dimensional, and time-bound targets for achieving sustainability. By mapping the performance indicators of workplace experience drivers to sustainability targets, organisations can accelerate their progress towards meeting the SDGs.

SDG targets and Workplace Experience Indicators (Example) –

SDG 2 Targets

SDG 3 Targets

SDG 8 Targets

Integrated Facility Management services can potentially impact workplace experience while advancing sustainability goals positively. By aligning operational performance targets with SDGs, FM teams can drive meaningful changes that benefit facility occupants and the broader environment. Embracing innovative IFM practices that integrate sustainability principles is critical to realising these mutual benefits and promoting a more sustainable and enjoyable workplace experience for all stakeholders.

e-Waste Management Challenges and Way-forward

What is electronic waste (e-waste)?

E-waste is a term used to cover all items of electrical and electronic equipment (EEE)  and its parts discarded by its owner as waste without the intent of re-use. (UN University)The UN defines e-waste as any discarded product with a battery or plug. It includes toxic and hazardous substances such as mercury that can pose severe risks to human and environmental health. Electronic waste (e-waste), also known as WEEE (Waste Electrical and Electronic Equipment), includes items containing polychlorinated biphenyls (PCBs), mercury-containing items, CRTs and CRT glass, batteries, and whole and shredded circuit boards classified as ‘Focus R2’ materials by the EPA.

REDUCE, REUSE, RECYCLE

e-waste Collection rate

Focusing on three stages, procurement, use, and end-of-life, can address the challenges and how to manage Electrical and Electronic Equipment (EEE) effectively.

Electronic waste, commonly known as e-waste or WEEE, is still one of the most overlooked aspects of waste management in commercial buildings and industrial units. Despite the growing awareness of its negative impact on the environment and human health, many businesses still need to implement effective strategies to manage and dispose of their electronic waste.

Waste Management – Buildings and Industrial units

The World Bank’s report, “What a Waste 2.0”, provides a staggering statistic: every year, the world generates a whopping 2.01 billion tons of municipal solid waste. Even more concerning is that at least 33% of this waste is not being managed in an environmentally safe manner. This highlights the urgent need for effective waste management practices.

Throughout its operational phase, it is estimated that an office building or industrial unit will produce an average of 0.05 cubic meters of waste per every 10 square meters of floor area (or per person) per week. This waste can come in many forms, such as paper, plastic, food, and electronic waste. Those managing these facilities need to be aware of this waste generation rate to adequately address and manage the waste produced, whether it be through recycling programs, waste reduction initiatives, or proper disposal methods. (source: BS 5906)

Managing waste generated by buildings and industrial infrastructures is a topic of increasing concern due to its environmental and economic impact. To address these concerns, Facilities Management service teams oversee the stages of waste management that arise during civil infrastructure projects, including construction, deconstruction, demolition, building systems operations, maintenance, and disposal. Achieving efficient waste management requires a comprehensive understanding of local rules and regulations and a science- and technology-based approach.

This article provides a comprehensive overview of the classification of waste generation, the control tools, and the reporting framework necessary for effective waste management in facilities management. By setting facility-specific guidelines, Facilities Managers can ensure that waste is managed responsibly and sustainably, thus minimising its adverse environmental impact and promoting economic efficiency.

Some interesting facts about the Global Waste Management

Waste Management Operating Process Gaps – Causes, Impacts, and Control Measures.

Efficient waste management is a critical aspect of sustainable environmental management. Complying with regulatory frameworks, implementing best practices in business operations, and understanding the technical know-how to manage waste effectively is imperative. By adopting these measures, we can work towards building a cleaner and greener future.